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Got a suggestion or need some help? Let us know! We aim to respond within 24 hours.
Got a problem with an order?

Received the wrong item or something missing? Please provide the order number and as much detail as possible in your message.

Wondering where your order is?

When your order ships, you'll receive an email with a link to track your order. Alternatively, registered members can view the status or track an order from Your Account

Requesting a refund?

View our Help page for our full returns policy. You can use this form to request a refund or contact us directly using the methods below. Please include your order number and the details of the item you would like refunded.

Want something stocked?

Seen an item elsewhere that you'd rather buy from us? Let us know and we'll do our best to get it in!

Feedback welcome!

Got a suggestion to improve our website or noticed a bug? Let us know.

Don't want to use the form?

Contact us using the methods below. We aim to respond to all enquiries within 24 hours.

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For all orders or assistance

Melbourne Warehouse

PO Box 1099
Caulfield North VIC 3161